Making a booking FAQ

Sunset face by Natasha Wood

Sunset face by Natasha Wood.

Questions people ask about booking with Jolly Good Productions

Scan the headings below to see if your question is here.

How do I get a price?

Either send us your requirements using the form on the Enquiry page ( recommended ) or send us an email or call on the telephone. Details are on the Contact Us page.

How do I make a booking?

Conatct us by email or phone. We will then send you written confirmation of the booking. You must sign and return to us one copy of the agreement.

Do I need to pay a deposit?

For private parties a deposit is usually requested or you can pay the full amount in advance.

When do I pay the balance?

Payment of any outstanding fee is always on the day unless you are an official government organisation i.e. Council, School, Children's Centre etc.

How do I pay? Cash, cheque, BACs?

We prefer cheque or BAC's but cash will be accepted.

Can I have an invoice?

We produce invoices for every job. The invoice is usually sent out with the booking confirmation. If it is not, we will send it shortly after the job. We don't issue invoices for private parties unless specifically requested.

What happens if we cancel?

Cancellation charges may apply. Details are on the agreement form. If less that 4 weeks from the event the full fee is due unless we find other work of equivallent value in which case there is no charge.

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Thu, 24th May 2012